Who qualifies?

The cymarkedcard.com((the "CYMarkedCard Co., Ltd.", “Site”, "cymarkedcard") ) warranty is non-transferable and covers only the original end-buyer. Proof of purchase is required to qualify for the warranty.

What qualifies?

Only products that are purchased directly from cymarkedcard are eligible for this warranty as other sellers/channels may offer different or altered warranties. The warranty does not cover the following:

Normal wear and tear from daily use of product

Product was used for unintended purposes

Misuse, mishandling, accident, or other abnormal use of product

Damage caused by improper or unauthorized repair or maintenance

Product is not genuine or not manufactured by cymarkedcard

 We would love to help you resolve any issues. We want you to have a positive experience every time you shop with cymarkedcard. Please let us know if you have received any defective items by contacting us here: whatsapp : +1 6464083231

CYMarkedCard Trading Co., Ltd. 1-Year Warranty*

CYMarkedCard Trading Co., Ltd. offers a 1-year limited manufacturer warranty on a majority of cymarkedcard products. cymarkedcard products purchased from unauthorized distributors or resellers are not covered by the 1 year warranty. Certain cymarkedcard products may have different warranties, which will be explicitly stated here. Examples of products with different warranties are, but not limited to, screen protectors, chargers, cables, backpacks, and glass products. This warranty is only valid for items that are considered defective. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear and tear, etc. caused by the owner are not covered under this warranty.

Visit the official CYMarkedCard Trading Co., Ltd. Support Center to see “Our Warranty Policy” for more information on how to process a claim. Important Note: For purchases made on Amazon.com, eBay, or any other online marketplaces, the warranty mentioned above may or may not qualify. Only products sold specifically by Official CYMarkedCard Trading Co., Ltd. online stores are covered by these warranties.CYMarkedCard Trading Co., Ltd. products sold by any other seller(s) on these platforms will not qualify.

CYMarkedCard Trading Co., Ltd. General Defect Warranty

All products listed below come with a 100-day general warranty*CYMarkedCard Trading Co., Ltd.



Glass Products

Other Accessories

*All terms and conditions for any and all warranties are subject to change under the sole discretion of cymarkedcard

cymarkedcard 10-Day Money Back Guarantee

All products purchased directly from cymarkedcard are covered by our 10-day money back guarantee. 

How to submit a warranty:

To obtain the Warranty Claims Form, contact our customer support at whatsapp : +1 6464083231

Include all the information above in your package to ensure prompt processing of your warranty claim.

All shipping costs for sending back your case will be in the responsibility of the case owner. Any customs fees, including, but not limited to, taxes, duties and any other courier related fees, are in the responsibility of the owner. We advise using a traceable shipping method to ensure safe delivery to cymarkedcard. cymarkedcard. is not liable for lost, stolen, or damaged shipments for returning packages. 

Once the product is received by cymarkedcard, the product will be inspected (within 7-10 business days of receipt on average) to determine if it is covered under the limited warranty. If the product is determined to be covered under the Limited Warranty, cymarkedcard, under its judgment and discretion, will repair, replace, or recondition the product. cymarkedcard. will pay for the shipment of any replacement parts or products under the limited warranty to remedy the defective product.

DISCLAIMER: All products returned to cymarkedcard. will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to cymarkedcard legal department for further actions. These counterfeit items will not be returned once in the possession of cymarkedcard.

Warranty Disclaimers

Except for the express warranties provided herein, cymarkedcard. (“CYMarkedCard Trading Co., Ltd.”) makes no express or implied warranties of any kind whatsoever with respect to the product in terms of merchantability, fitness, particular purpose, design, condition, quality, or performance of the product. In addition, CYMarkedCard Trading Co., Ltd. will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.

cymarkedcard reserves the right to waive responsibility for warranty coverage for situations including, but not limited to, other implied warranties from authorized or unauthorized sellers, warranties expressed in written or verbal form for non-genuine or counterfeit cymarkedcard product distributors or vendors, any intentional action to contort or take advantage of the warranty for financial or personal gain.

Defects caused by any other accident, including failure of installation, carelessness by the user, or defects caused by owner's usage, cannot be applied for the above mentioned warranties. For products that come as a package, only the defected item from the package will be remedied. This remedy may be repeated within 90 days or the remainder of the warranty. The original product is needed for any future warranty requests regarding the order.

cymarkedcard reserves the right to replace, repair, rebuild, and recondition products at cymarkedcard's sole option. If the product under warranty becomes inactive or no longer in production, cymarkedcard reserves the right to replace the inactive product with a similar or better product in accordance to cymarkedcard judgment and discretion.

Excluding the express warranty provided,CYMarkedCard Trading Co., Ltd.., in no event shall be liable for any incidental, consequential, indirect, or punitive damages arising from the use of any cymarkedcard product, including, but without limitation, device damage, data loss, or personal injury.

*** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties.

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